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Property tax payments and late charges in Burlington, Ontario
Burlington, Ontario, Canada
Use the five-to-seven-digit account number on your Burlington tax bill when paying. Funds must reach the city by the due date; an initiated bank or card payment is not enough.
Key information
Use the five-to-seven-digit account number on your Burlington tax bill when paying. Funds must reach the city by the due date; an initiated bank or card payment is not enough.
On this page
At a glance
| Task or rule | What to know |
|---|---|
| City Hall counter | Cheque or debit; no cash |
| Bank payment | Use property tax account number |
| Direct city credit card | Not accepted |
| Third-party card providers | Fees and processing delays can apply |
| Late charge | 1.25% penalty on first default day; monthly interest rules apply |
Set up bank payment using the right account
Your tax account number is at the top-right of the bill. Register it for online or telephone banking. If you move within Burlington, the new property has a new account number; update the payee profile instead of paying the old account.
For cash payments, use a local bank. Allow time for the payment to reach the city. The source lists pre-authorized tax plans as another option, with either a 10-month schedule or payments on the bill's due dates.
Cheque, counter and third-party routes
Mail a cheque payable to City of Burlington with the remittance portion and account number to PO Box 5080,426 Brant Street, Burlington ON L7R 4G4. Postdated cheques for due dates are accepted. Local drop boxes are listed at City Hall's Locust Street entrance and at 390 Brant Street's Elgin Street entrance.
Service Burlington at 426 Brant Street accepts cheque and debit, not cash. The city does not take credit cards directly for taxes. PaySimply, Plastiq and Paymentus are named third-party routes; their fees, accepted cards and delivery times differ. The city posts the payment when funds arrive.
Billing, dates and arrears
The January interim bill normally collects half the prior year's taxes, with February and April instalments. The final bill is produced in June after city, regional and education rates are known. In 2026 the final instalments were due June 23 and September 23. Those dates have passed and are not next year's schedule.
The source sets a 1.25% penalty on the first day of default, plus 1.25% interest on the outstanding balance at month-end. In a month with a new penalty, interest is prorated from default. The actual bill and account statement determine what is owed.
The city lists a $25 account-statement fee, waived for requests through the Property Tax Portal. Returned payments carry a $45 administration charge. A misdirected-payment transfer is listed at $20.
Locations in the city source
This list follows the specific service locations on the city page. It is not a directory of every business or public facility in Burlington. Maps use the stated street addresses, not a verified accessible entrance.
Service Burlington tax payment counter
426 Brant Street, Burlington, Ontario
Main-floor City Hall counter for cheque and debit tax payments. Cash is not accepted.
Tax payment drop box
390 Brant Street, Burlington, Ontario
The city identifies a blue cheque drop box at the Elgin Street entrance, across from City Hall. Mark the envelope for the Tax Department and include the remittance slip.
Questions and answers
Which number should I use for bank payment?
Use the five-to-seven-digit tax account number at the top-right of the bill.
Can I keep the old banking profile after moving?
Update it. Moving within Burlington produces a new tax account number.
Can I pay cash at City Hall?
No. The city directs cash taxpayers to a local bank.
Can I use debit at the city counter?
Yes. Service Burlington accepts debit and cheques for taxes.
Can I pay the city directly by credit card?
No. Card payments need an external processing company and its separate terms.
Does the payment date mean the day I click pay?
No. The city processes funds when received. Leave enough transfer time before the due date.
Can I send postdated cheques?
Yes. The city accepts cheques dated to the instalment due dates.
Are June 23 and September 23 future deadlines?
They were the 2026 final deadlines and have passed. Use the next actual bill for future dates.
What happens immediately after a missed due date?
A 1.25% penalty applies to the default amount, with the source's month-end interest rules afterwards.
Can I get an account statement without the $25 fee?
The source says the statement fee is waived when requested through the Property Tax Portal.