Company Overview
Gerrie Electric is one of the largest independent electrical distributors with twenty-four key locations in Ontario and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.
Culture
Our core purpose is Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do.
Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.
We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.
What you will be doing
Reason for vacancy: This is a backfill for an existing position within the team.
Pay From: $21 - $23 per hour
The Lighting Studio Sales position helps customers select lighting that fits their space, style, and needs by combining customer service, product knowledge, and design guidance to create a positive buying experience, support lighting sales, and maintain an attractive showroom.
Key Accountabilities
Customer Consultation and Sales Support
Consult with customers, designers, and contractors to understand lighting needs, budgets, and project requirements.
Provide expert guidance on lighting fixtures, bulbs, and design solutions that suit customer spaces and preferences.
Deliver responsive sales support through showroom, phone, and email interactions to build customer confidence and satisfaction.
Product Sourcing and Quoting
Source lighting products through suppliers and prepare accurate quotes, pricing, and lighting selections for projects.
Support customers and contractors with product information, takeoffs, and system setup to meet project requirements.
Negotiate with vendors for competitive pricing to support profitability and gross margin goals.
Order Follow-Up and Customer Communication
Follow up with customers regarding orders, inquiries, availability, and delivery timelines.
Resolve product issues including defects, replacements, and service-related concerns in a timely manner.
Maintain ongoing relationships with clients, contractors, and designers to support repeat and future business opportunities.
Showroom Displays and Visual Presentation
Assemble, maintain, and refresh showroom lighting displays to create an organized and visually appealing environment.
Ensure fixtures, bulbs, pricing tags, and product information are accurate, clean, and up to date.
Support showroom presentation standards through display updates, pricing adjustments, and product maintenance.
Studio Support and Administrative Tasks
Complete administrative tasks related to orders, quotes, sales processing, and project documentation accurately and efficiently.
Support team members and management with project coordination, sales opportunities, and customer service needs.
Help maintain efficient showroom operations, including daily sales closing and product transfers between warehouse and customers.
Skills and Experience Required
2–5 years of progressive experience in customer service, retail sales, showroom sales, or lighting design, with hands-on experience providing customer consultations, preparing quotes, sourcing products, and supporting project-based sales.
Customer Service and Sales Experience
Background in customer service, retail sales, or showroom environments, with the ability to engage customers and understand their needs. Demonstrates strong communication skills when working with customers, contractors, and team members.
Product Knowledge and Technical Understanding
Interest in lighting design, home décor, or interior styling, supported by a basic understanding of electrical and lighting concepts. Able to read design drawings and source products through supplier catalogues and online resources.
Systems and Administrative Capability
Comfortable using computers for quotes, product searches, and communication. Supports accurate and timely preparation of quotes and customer information.
Customer Engagement and Problem Solving
Friendly, approachable, and patient, with the ability to listen to customer preferences and guide them toward suitable solutions. Navigates challenges effectively while maintaining a customer-focused approach.
Creativity, Organization and Team Contribution
Detail-oriented and organized, capable of managing multiple tasks in a fast-paced environment. Brings a creative eye for design and presentation, works collaboratively with others, and is motivated to help customers create tailored lighting solutions.
Highschool Diploma
We believe in taking care of our people
Major medical + dental coverage for yourself and your dependents (flex plan options available)
Employee Assistance Program
Global travel coverage
Pension plan with contribution matching
Training, development and career growth opportunities
Tuition re-imbursement program
Promote from within culture
A diverse and inclusive workplace
Caring and nurturing environment
Don't have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.
Words that our employees use to describe us
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful
*Flexible interview options are available!
