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Boston Pizza

Front of House Supervisor

1070 Wilson Street W, Ancaster, ON, L9G 3K9, Canada

Full-time

Within 25 km of Burlington · About 24.3 km from the city centre

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Job details

Job type: Full-time
Apply by: Oct 24, 2027
Posted: Oct 24, 2026

Original job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Leadership Training Programs, and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

What does a successful Front of House Supervisor look like?

Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
Maintains a positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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More about this job

Responsibilities

The Front of House Supervisor assists the General Manager with daily restaurant operations, including training and performance management of the FOH team. They are responsible for ensuring an excellent guest experience while maintaining brand standards and a safe work environment.

Requirements

The ideal candidate demonstrates strong leadership abilities and works effectively in a fast-paced environment. They must be committed to team development, organizational excellence, and upholding the company's hospitality standards.

Skills

Leadership
Performance management
Staff training
Team development
Organizational skills
Time management
Hospitality
Food safety
Communication
Conflict resolution
Customer service

Benefits

Flexible scheduling
Career growth opportunities
Boston Pizza Scholarship Program
Leadership training programs
Mentorship programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Front of House
Restaurant Management
Casual Dining
Leadership
Performance Management
Staff Training
Hospitality
Food Safety
Brand Standards
Team Development
Operations Management
Customer Experience
Time Management
Organizational Skills

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