Original job description
What To Expect
As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.
Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.
What You'll Do
Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations Excite and educate prospective customers through various channels about Tesla's product offerings Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes
What You'll Bring
1+ years of customer service and/or sales experience with proven track record to meet and exceed goals Passionate about the Tesla Mission and our innovations in the personal transportation industry Highly organized and excellent written and verbal communication skills Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environment Must maintain a valid Class 5, G or G2 driver’s license for Canada For roles located in ON, MB, AB and BC: this role requires you to possess and maintain a motor vehicle salesperson license/certificate issued by the applicable provincial regulator. Without this license/certificate, you cannot engage in sales activities. Possessing and maintaining a license/certificate is therefore a condition of employment and continued employment. Before submitting your application, you should check to see if you are eligible for a salesperson license/certificate by contacting the regulator in your province
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Company-paid Health, Dental, Vision, Life, and Disability insurances RRSP with employer match, Employee Stock Purchase Plans, and other financial benefits Employee Assistance Program Parental Success Programs Sick and Vacation time, and Paid Holidays Tesla Babies program Tesla products, fitness discounts, and perks program
Expected Compensation
Tesla Advisor, Sales 3 - $28.92 - $43.38/hour
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, TeslaMore about this job
Responsibilities
Welcome and educate prospective customers about Tesla products, facilitate test drives, and provide support throughout the sales and delivery process. Meet individual and team sales and delivery targets while maintaining product knowledge and delivering exceptional customer service.
Requirements
Candidates need at least one year of customer service or sales experience with a record of meeting or exceeding goals, strong organization and communication skills, and proficiency with Microsoft Office and CRM tools. The role requires availability for evenings, weekends, and holidays, a valid Canadian Class 5, G, or G2 driver's license, and - where applicable - a provincial motor vehicle salesperson license or certificate.
Skills
- Customer Service
- Sales
- Customer Education
- Sales Pipeline Management
- Test Drive Facilitation
- Client Experience
- Written Communication
- Verbal Communication
- Organization
- Microsoft Office Suite
- CRM Tools
- Product Knowledge
- Vehicle Preparation
- Document Completion
- Goal Achievement
- Driver's License
Benefits
- Company-Paid Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- RRSP With Employer Match
- Employee Stock Purchase Plan
- Employee Assistance Program
- Parental Support Programs
- Sick Leave
- Vacation Time
- Paid Holidays
- Tesla Products
- Fitness Discounts
- Perks Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Retail
- Environmental & Sustainability
- Energy
Keywords
- Tesla
- Electric Vehicles
- Sustainable Energy
- Sales
- Customer Service
- Retail
- Sales Pipeline
- Test Drives
- Customer Education
- Vehicle Delivery
- Vehicle Preparation
- Sales Targets
- Key Performance Indicators
- Microsoft Office Suite
- CRM Tools
- Motor Vehicle Salesperson License
- Driver's License
- Local Incentives
- Showroom
- Customer Experience
