HAMILTON URBAN CORE COMMUNITY HEALTH CENTRE
Strong Core Healthier Lives
Job Type: Full-Time
Position Type: In Person
Hiring Range: $64,164.63 - $74,265.07
Position Description:
The Registered Social Worker (AMANI) –Francophone plays a critical role in promoting equitable access to culturally responsive, client-centred health and social services for Francophone individuals, children, youth, and families. The Social Worker provides psychosocial assessment, counselling, case management, crisis intervention, advocacy, and service coordination to address social, emotional, mental health, family, and other challenges affecting clients’ well-being.
The position focuses on reducing language barriers and systemic inequities that may prevent Francophone individuals and families from accessing appropriate health and community services. The Social Worker supports clients in navigating service systems, connecting with community resources, strengthening resilience, and improving overall health and social outcomes.
Services may be delivered through community-based programs, health promotion initiatives, outreach activities, and partnerships with schools, cultural organizations, faith-based institutions, and other community agencies. The Social Worker applies trauma-informed, anti-racist, anti-oppressive, culturally responsive, and strengths-based approaches to service delivery while promoting dignity, inclusion, accessibility, and respect for linguistic and cultural diversity.
Accountability:
The Registered Social Worker (AMANI) Francophone reports to the Community Health Promotion Manager with overall accountability to the Executive Director.
Key Responsibilities:
- Provide culturally responsive, trauma-informed social work services, counselling, case management, and psychosocial support to Francophone individuals, children, youth, and families.
- Conduct comprehensive biopsychosocial assessments, identify client needs and strengths, develop individualized service plans, and monitor progress toward established goals.
- Deliver services in French and English, as appropriate, to improve access to health, mental health, and social services for Francophone clients.
- Provide early intervention, supportive counselling, crisis assessment, safety planning, and referrals to specialized services when required.
- Support individuals and families experiencing mental health challenges, family conflict, financial difficulties, housing instability, social isolation, settlement challenges, and other social determinants affecting well-being.
- Coordinate referrals and connect clients with primary healthcare, mental health services, housing supports, settlement programs, family services, and other community resources.
- Advocate for clients experiencing language barriers, discrimination, systemic inequities, or difficulties navigating health and social service systems.
- Conduct community outreach and engage Francophone individuals, families, schools, cultural organizations, faith-based institutions, and community partners to promote awareness of available services.
- Facilitate psychoeducation, wellness workshops, support groups, and community education initiatives addressing mental health, family well-being, social inclusion, and available community resources.
- Collaborate with interdisciplinary teams and community agencies to coordinate services, support continuity of care, and improve client outcomes.
- Maintain accurate, timely, and confidential client documentation in accordance with professional standards, organizational policies, and applicable privacy legislation.
- Participate in case conferences, program planning, service evaluation, and quality improvement initiatives to strengthen French Language Services and client-centred care.
- Apply anti-racist, anti-oppressive, trauma-informed, culturally responsive, and linguistically appropriate approaches in all aspects of client care and program delivery.
- Work collaboratively as part of the Centre’s interdisciplinary team and adhere to Hamilton Urban Core Community Health Centre’s core competencies and Community Health Centre Model of Care, where applicable.
- Participate in Centre-wide activities, including the Annual General Meeting, client-centred events, advocacy initiatives, community engagement, and special projects aligned with the organization’s mission.
- Adhere to organizational policies, professional standards, ethical guidelines, confidentiality requirements, and applicable French Language Services obligations.
Other:
- Provide guidance and support to social work students, interns, and colleagues, as appropriate to the position.
- Engage in ongoing professional development, including relevant training, continuing education, reflective practice, and peer collaboration.
- Support organization-wide initiatives, annual events, advocacy efforts, and client-centred programming.
- Perform other related duties as assigned.
Performance Targets:
TBD
Qualifications:
- Master’s degree in Social Work (MSW) from a recognized university.
- Current registration and good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
- Fluency in French, with strong verbal and written communication skills; proficiency in English as required for the role.
- Deep connection to, and knowledge of, Black communities, including cultural traditions, lived experiences, and systemic barriers to healthcare access.
- Minimum of 3 years of clinical experience working with Black individuals, children, youth, and families in community mental health or related fields.
- Demonstrated experience providing culturally responsive, trauma-informed, anti-racist, anti-oppressive, and client-centred services.
- Strong clinical skills in psychosocial assessment, counselling, crisis intervention, case management, advocacy, and service coordination.
- Knowledge of the social determinants of health, health equity, and barriers affecting Francophone and other underserved communities.
- Familiarity with community health services, referral pathways, social service systems, and community-based service delivery models.
- Demonstrated ability to establish trusting relationships with clients and families from diverse cultural, linguistic, and socioeconomic backgrounds.
- Strong communication, interpersonal, problem-solving, organizational, and collaborative skills.
- Proficiency in electronic health records, case management systems, and confidential clinical documentation.
- Demonstrated commitment to French Language Services, linguistic accessibility, cultural humility, equity, anti-racism, anti-oppression, and continuous professional development.
- Ability to work independently and collaboratively within an interdisciplinary team while maintaining professional boundaries and ethical standards.
Benefits:
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care
Hamilton Urban Core is committed to equity in employment.
While we appreciate every application only those selected for an interview will be contacted.
