Jobs in Burlington

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Within 25 km of Burlington

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IDEMIA Public Security

Information Technology Internship - Summer 2026

Oakville, ON, Canada

The Canada hourly rate for this position is $25. · Full-time

Within 25 km of Burlington · About 15.2 km from the city centre

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Job details

Pay: The Canada hourly rate for this position is $25.
Job type: Full-time
Apply by: Nov 19, 2026
Posted: Oct 20, 2026

Original job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here .

Responsibilities

Maintain and update inventory records for IT hardware , software, and physical security systems
Patch and update Windows 11 systems to ensure security compliance
Monitor and analyze system logs, including alarm system to identify issues and patterns
Troubleshoot and facilitate repair of laptops, desktop, cell phones, printers, scanners
Respond to and resolve end-user support tickets using various ticketing systems
Provide first-level technical support
Assist with filling out and processing purchase orders, shipping, and receiving computer equipment
Support the team with other IT-related duties as assigned

Qualifications

Familiarity with the MS office productivity suite (Word, Excel, PowerPoint, Outlook)
Familiarity with MS Teams and SharePoint
Exposure to MS CoPilot and ChatGPT
Experience with Windows 11 setup and administration
Basic knowledge of computer hardware, operating systems, and networking fundamentals
Strong problem-solving skills and attention to detail
Excellent communication and customer service skills
Ability to work independently and collaboratively in a team environment
Familiarity with Jira or similar ticketing system for support workflows
University or College IT Co-OP student with a concentration in server, network, firewall and physical security system

Important Dates

Start Date: May 17, 2027

End Date: Aug 6, 2027

Note: This is a hybrid role, you must be able to travel to the office.

The Canada hourly rate for this position is $25.

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More about this job

Responsibilities

Maintain IT hardware, software, and physical security system inventories; patch Windows 11 systems and monitor system and alarm logs. Troubleshoot user devices, resolve support tickets, provide first-level technical assistance, and help process equipment orders, shipping, and receiving.

Requirements

The role is intended for a university or college IT co-op student concentrating on servers, networks, firewalls, and physical security systems. Candidates should have basic Windows 11 administration, hardware, operating system, and networking knowledge, familiarity with Microsoft productivity and collaboration tools, and strong problem-solving, communication, and customer service skills.

Skills

IT Hardware and Software Inventory
Windows 11 Administration
System Log Monitoring
Hardware Troubleshooting
End-User Support
Ticket Resolution
Microsoft Office
Microsoft Teams
SharePoint
Microsoft Copilot
ChatGPT
Networking Fundamentals
Problem-Solving
Customer Service
Jira
Physical Security Systems

Visa sponsorship

Not detected in the job text

Keywords

IT Hardware
Software Inventory
Physical Security Systems
Windows 11
System Logs
Alarm Systems
Laptops
Desktop Computers
Cell Phones
Printers
Scanners
Technical Support
Support Tickets
Microsoft Office
Microsoft Teams
SharePoint
Microsoft Copilot
ChatGPT
Computer Hardware
Operating Systems
Networking
Servers
Firewalls
Jira
Purchase Orders
Shipping and Receiving
Biometrics

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